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Cloudsourcing: What You Need to Know


  • Cloudsourcing: What You Need to Know

Working in the cloud has become an effective way to handle vital business processes. As more companies are looking at the cloud as an essential business tool, outsourcing companies are looking at ways to leverage this new technology. As cloudsourcing becomes the new outsourcing, there are important factors you need to understand.

Instant Business Practices

Information is the key to business success. Companies need important information regarding their business, their competitors and their market and they need it now. Real time access to data allows companies to make quick decisions and remain agile. If a company can’t see a business trend and prepare for it, most likely they won’t be able to survive the change.

Cloud Technology

Public and private clouds allow businesses to store, analyze and update comprehensive data in a location that is accessible to stakeholders. You can see sales forecasts at your desk in your office. Your salesperson can upload a new contract via their tablet. Your customer can see the transaction via their smartphone. Accessing data instantaneously from multiple locations via multiple devices creates an agility that guarantees competitive advantage.

Cloudsourcing

Software as a service (SaaS) companies have been creating products organizations can use in the cloud to handle most of their business processes. When a company moves its business processes to a public cloud, they have three different options. The company can still handle the process itself, it can hire a third party company to handle the process, or they can create a hybrid solution where some of the process is handled in-house and the rest is handled by a separate entity.

SaaS businesses that help organizations handle business processes in the cloud are known as cloudsourcing companies. While this is a form of outsourcing, cloudsourcing is a superior alternative in several ways.

Benefits of Cloudsourcing

When you work with a call center service company the work is all handled by an organization that is located in a separate building. All of your data is stored at that remote location and you only have access to it if the outsource company transmits the data to you.

Cloudsourcing companies are at separate location, but your data resides in the public cloud and you have access to it when you need it. Your clients, remote employees and vendors also have access to the same information. This solution offers you the benefits of cloud technology with the efficiency of outsourcing.

The procedure for transferring the business process to a cloudsourcing company is smoother than the system used when working with a traditional outsourcing company. All the important information is uploaded to the cloud using the proprietary SaaS program where the service company then handles it. There is little downtime and the transition is smooth so that most of the time your customers aren’t inconvenienced by the transfer.

Cloudsourcing offers an array of flexible solutions not available with outsourcing companies. Who has access to the information, how is it to be accessed and what level of authority each stakeholder has over the business process can be changed based on what your company wants or needs. You can run almost your entire business with the cloud and have multiple cloud service providers control different business processes. This leaves you and your core business team to handle the products or service offerings and the day-to-day business is in the hands of SaaS suppliers.

A cloudsourcing solution offers a seamless strategy that increases the efficiency of your organization and offers the best services to your customers. Cloudsourcing is a business trend that will become more prevalent as agility and adaptability develop into essential business processes. Learn how cloudsourcing can help mobilize your business and leverage this trend to your advantage.