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hiring employees

6 Tips On Hiring Employees That Go The Extra Mile

A recent survey showed that a whopping 60 percent of small businesses admitted having a hard time finding the right skilled workers to fill key positions. This comes as no surprise. Companies of all sizes are having a hard time finding the right employees even with an unemployment rate hovering around 7 percent. But even if the rate were much higher, hiring employees is a challenge—the kind of employees that care more about quality than money. Even huge companies with full HR staffs struggle to find this type of person. What can companies lacking dedicated HR resources do to find the right employees? 6 Tips On Hiring Employees That Go The Extra Mile. 1. Sell Them On More Than Just The […]

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efficient tech support

Use The Cloud For Efficient Tech Support

Has your firm experienced an issue because a support rep gave outdated information to a client? If you’re nodding your head in agreement you’re not alone. Outdated information is the cause for many headaches in the support world especially today. Technology and information change so fast that it’s difficult for everyone on the team to stay up-to-date and it can lead to potential issues with clients. In this article we’re going to talk about how implementing cloud computing at your company can help you build an efficient  tech support team. Implementing The Cloud For Your Support Team Cloud computing or “The Cloud” is the concept of storing data offsite. Many companies today work with data that is stored on internal […]

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contract tech support

How To Secure Data When You Contract Tech Support

Today, it seems like important business data is always at risk. As businesses grow the need to contract also grows, but there are usually concerns about data security especially when contract tech support. Contracting exposes you to compliance problems, liability questions, hacking events, and a host of other legal entanglements that can derail your company. Data theft—regardless of how it’s done—can cost your company millions. The challenge is finding a way of safeguarding your data. We’ve worked with businesses throughout the world to handle tech support and we’ve developed best practices to ensure data remains secure. Best Practices For Secure Contract Tech Support: The best practices described below will help you safeguard data cost-effectively when you contract tech support. 1. Review Current […]

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Offshoring Engagement

5 Tips to Supercharge Your Offshoring Engagement

Businesses everywhere know the positive impact offshoring engagement can make on their bottom lines. But many otherwise experienced business movers often get lost along the path to finding the right partner, choosing the wrong services and losing precious opportunities and resources. Here are 5 tips to help you get the most out of your offshoring relationship: For Successful Offshoring Engagement Clearly Identify Your End Goal The most common problem businesses face is not knowing precisely how to identify what services to outsource and which partner can best provide those services. From the beginning, outline exactly what you expect your partner to accomplish. Do you require or desire 24/7 support for a full suite of web and mobile applications? Maybe you […]

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