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devices

Do Personal Employee Devices Put Your Business At Risk?

Do personal phones belong in the office? A recent study conducted by Forrester Research on employees bringing their own laptops, netbooks, tablets, smartphones, and other personal electronic devices to work contains some interesting statistics: – 53 percent of employees use their own devices – 77 percent of executives buy their own hardware – 45 percent of executives buy their own software The 53 percent in use is up 5 percent from last year. Altogether, the number of workers using their own devices is expected to swell to 406 million by 2016. The Bring Your Own Device (BYOD) movement is steamrolling […]

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hiring employees

6 Tips On Hiring Employees That Go The Extra Mile

A recent survey showed that a whopping 60 percent of small businesses admitted having a hard time finding the right skilled workers to fill key positions. This comes as no surprise. Companies of all sizes are having a hard time finding the right employees even with an unemployment rate hovering around 7 percent. But even if the rate were much higher, hiring employees is a challenge—the kind of employees that care more about quality than money. Even huge companies with full HR staff struggle to find this type of person. What can companies lacking dedicated HR resources do to find […]

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efficient tech support

Use The Cloud For Efficient Tech Support

Has your firm experienced an issue because a support rep gave outdated information to a client? If you’re nodding your head in the agreement you’re not alone. Outdated information is the cause for many headaches in the support world especially today. Technology and information change so fast that it’s difficult for everyone on the team to stay up-to-date and it can lead to potential issues with clients. In this article we’re going to talk about how implementing cloud computing at your company can help you build an efficient tech support team. Implementing The Cloud For Your Support Team Cloud computing […]

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contract tech support

How To Secure Data When You Contract Tech Support

Today, it seems like important business data is always at risk. As businesses grow, they need to contract to specialist vendors also grows, but there are usually concerns about data security especially when contract tech support. Contracting exposes you to compliance problems, liability questions, hacking events, and a host of other legal entanglements that can derail your company. Data theft—regardless of how it’s done—can cost your company millions. The challenge is finding a way of safeguarding your data. We’ve worked with businesses throughout the world to handle tech support and we’ve developed best practices to ensure data remains secure. Best Practices For […]

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