Outsourced Call Center Solutions
  • Plans start at  $5.99 /hr
  • 24/7 Operations
  • 14th year in Service
  • Focused on Service Quality
  • Phone, Email, Live Chat & Social Media
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With most businesses today relying on outsourced call center services, the number of service providers too have grown exponentially making it  difficult to choose the one that best serves your needs. By far, pricing has been the key factor when deciding a call center service provider and ironically, that’s the primary reason for failed engagement […]

We live a world where technology changes almost every aspect of our lives. If you look around, you will observe how wired we are, and thanks to the internet virtually all aspects of the business can be accomplished in the easiest way possible. Customer service companies can now deliver their services from anywhere anytime. Customers […]

For as long as there has been customer support, there have been blunders. What has changed is the cost of one wrong move in handling a customer’s problem. The impact is no longer limited to one disgruntled customer or his kith and kin; a customer support faux pas could explode online and go viral through […]

Call centers of all types are evolving. With multi-channel customer service and cloudsourcing, tech support, customer service and sales departments have had to adjust to new customer demands. Flexibility and adaptability are keys to business growth. Even tech-based multi-national companies understand the need for specialization. That is why many tech MNCs are turning to tech […]