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31West Global Services | Blog  ⁄  Management

Every company is looking to increase its efficiency, productivity, and effectiveness. One common topic that has been in current discussions is the ability of an enterprise to manage a variety of content aimed at different audiences across the ever-growing channels. Information is part of the big content quotation and the potential for insights and intelligence […]

Want to generate 10 million users for a new product in a few years? It’s possible using growth hacking techniques. What’s growth hacking? Growth hacking is an innovative marketing technique that’s taking the business world by storm. In fact, in some circles, it’s already established. Why is growth hacking so hot? It’s proven. It’s low […]

Is the data in your inbound call center secure? It better be. Cyber crime is on the rise. And if hackers breech your system, it can cost your company a pretty penny. Consider these findings from the Ponemon Institute: $7.6 million per year is the mean annualized cost of cyber crimes for organizations $1,607 is […]

Total global spending in the health care industry is expected to increase an average of 5.3 percent annually from 2014 to 2017, according to the latest report from Deloitte. Factors fueling this growth include an aging population and the rising costs of developing new drugs and medical devices. This growth will place enormous pressure on […]