Every week, 140,000 hard drives experience data loss in the United States!
Yup! You heard that right, that’s the prime reason why many businesses prefer to work with a managed IT services provider as it can easily dodge that bullet.
One can weigh the value of managed IT services based on myriad factors.
Some businesses give a green signal to MSPs when they get to know about their enhanced customer support while others prefer them for the transparent facts and figures.
Fasten your seat belts for you are going to explore with us the precious features of managed services that make them valuable.
This table of contents will be a map for you to reach your desired destination, go easy on the clutch, will ya?
- What is Managed Services?
- Why Should You be Outsourcing IT Managed Services?
- Focus on Core Objectives
- Get the Expertise You Need
- Keep Costs Low
- Scale Up or Down as Needed
- Receive Support Whenever You Need It
- Avoid Expensive Downtime
- Gain a Reliable Point of Contact
- Get Support for Security & Compliance
- Proactive IT Team
- What Exactly is the Financial Value of a Managed Service Provider?
- Fixed Monthly Cost
- Discounted Hardware and Software
- Lower IT Department Costs
- What to Look for in an MSP?
What is Managed Services?
A managed service provider, sometimes known as an MSP, is the IT business that takes on this obligation for clients.
Outsourced IT managed services are frequently based on an all-inclusive pricing model in which the MSP charges a single flat amount to manage and monitor all IT assistance provided under the plan.
They focus on complete solutions, monitor the overall health of an organization’s IT environment, and assist in optimizing the overall performance of IT infrastructure.
Why Should You be Outsourcing IT Managed Services?
Outsourcing IT managed services provide firms with professional engineers to maintain their network without the need for costly technology updates or a large initial capital investment in IT operations.
As previously stated, it also provides users with access to support at a fixed cost.
1. Focus on Core Objectives
As your company expands, so will its IT requirements.
Your IT staff may be able to handle some of the increased burdens, but they will most likely become overloaded and unable to scale in accordance with the needs of your business.
In turn leading you to allocate additional responsibilities to employees who aren’t on the IT team, which can distract from important business objectives.
One advantage of outsourcing IT managed services is that they not only allow your workers to concentrate on the tasks for which they were employed, but also provide you the flexibility to fill in any gaps as they arise.
If an outsourced IT managed services provider is truly certified, they will provide a flexible service model that lets you choose the level of support you need—whether that’s just keeping the lights on or outsourcing your entire IT department.
2. Get the Expertise You Need
New technology means new difficulties, which your present IT team may not be able to solve.
Then there is the management problem: Whether your systems are on-premises or in If you are considering moving to the cloud, you will require a sizable amount of resources to support your business solutions, which presents a problem if your IT department is essentially a one-person operation.
Both of these issues can be rectified by bringing in new team members, but the expense of hiring and training new staff can be prohibitively expensive—more than $1,886 per employee for training alone.
In addition, there is a persistent lack of IT talent to deal with.
One of the primary benefits of the outsourcing IT managed services model is the ability to engage a whole team of IT professionals for a single monthly fee.
Some outsourced IT managed services Providers (MSPs) even adopt a shared approach to managed services, allowing you to assemble or disassemble your managed services workforce as necessary to meet the demands of any given project.
These specialists include technical, functional, architectural, and training consultants who can assist you in keeping your systems operational.
3. Keep Costs Low
One of the obvious advantages of outsourcing IT managed services from a financial standpoint is that they reduce personnel costs and do away with the need to recruit and train IT staff.
Since most MSPs provide a hybrid model of onshore and offshore resources, which lowers the average effective rate and broadens your resource base, the potential to have capabilities accessible on a scalable basis is highly tempting.
The best part is that you won’t ever have to worry about unforeseen service charges because the service-level agreement you sign is customized to your organization’s specific needs.
Your company will be able to go from a capital expense model to an operational expense one as a result.
For further savings, look for an MSP who has a strong strategic partnership with your solutions or cloud provider; they’ll be able to escalate and advocate on your behalf, allowing you to reinvest the money you save back into your company.
4. Scale Up or Down as Needed
As your technology requirements change, you’ll need to scale your system up or down to meet them.
Fortunately, systems like Dynamics 365 are designed to be very scalable, but you may still require additional assistance.
You never need to be concerned about system downtime because MSPs can react to variations in demand in real-time.
To get the most value and scalability out of your collaboration, seek an MSP that not only has hundreds of consultants accessible (and can bring on more as needed), but also offers advanced services like proactive monitoring, updated service release management, reporting, and more.
5. Receive Support Whenever You Need
Because most MSPs provide 24/7 flexibility, on-call choices, and weekend assistance (though it’s important to remember that these are frequently given as costed alternatives), you never have to worry about availability while working with an MSP.
When looking for the ideal MSP, look for a multinational organization that can accommodate several time zones and provides round-the-clock support so you can feel secure in the knowledge that assistance is accessible whenever you need it.
6. Avoid Expensive Downtime
Another advantage of outsourcing IT managed services is that, instead of waiting for something to go wrong, MSPs adopt a proactive approach to maintenance.
MSPs utilize remote monitoring and management to find potential issues, diagnose them, and fix them before they have an opportunity to escalate.
Given that network outages may cost enterprises up to $5,600 per minute, or more than $300,000 per hour, it’s simple to see how outsourcing to an MSP pays for itself.
In the odd event that something goes wrong, an MSP can provide experienced backup and disaster recovery services to restore your systems.
7. Gain a Reliable Point of Contact
When you collaborate with an MSP, you’ll have a dedicated staff that knows your organization and your business solutions inside and out, overseen by a single client success manager (CSM).
Your CSM will serve as a trustworthy point of contact who can mediate disputes between you and your vendors and handle issue resolution on your behalf.
There is a documented escalation procedure and a secondary contact ready to take over should your CSM become unavailable for whatever reason (after all, everyone needs a vacation), so you always have someone on your side.
8. Get Support for Security & Compliance
In order to help your organization, software systems like Dynamics 365 gather and analyze an exponential quantity of data every day.
This data needs to be managed securely and in accordance with applicable industry rules.
Sadly, MSPs are unable to manage your company’s compliance requirements on your behalf (but what a world it would be if they could!).
However, your MSP can work with your legal team to identify the regulations that it should be aware of in order to take the necessary precautions to ensure that your systems comply.
9. Proactive IT Team
When you outsource your IT to Datalink Networks, you’ll get a proactive IT team that prioritizes your company’s goals and objectives.
Your managed service provider can serve as your in-house team’s trusted IT consultant or partner and can put you in touch with leading technology companies to enhance your network.
In addition to offering you the services mentioned in their SLA terms, a useful MSP partner should take steps to support your company’s expansion.
A proactive managed service provider should care about your company’s financial health and should offer suggestions on how to enhance your IT to meet organizational goals and objectives.
What Exactly is the Financial Value of a Managed Service Provider?
1. Fixed Monthly Cost
You most likely pay a single fixed charge for all of the IT work that has to be done within your firm, depending on your SLA.
This all-inclusive framework reduces any unforeseen fees you might otherwise incur.
2. Discounted Hardware and Software
Offering MSP contacts one of their partnerships to offer you models, descriptions, and prices when you visit them to request software or equipment.
MSPs can lock in the lowest, most competitive price compared to all other vendors or sites because they have agreements with a number of IT manufacturers and vendors.
They can offer a lower rate to customers than major IT vendors like CDW or SHI because of these savings.
3. Lower IT Department Costs
Your own IT department expenditures should decrease as a result of working with an MSP.
While MSPs are pleased to collaborate with your internal IT team, you might find that you don’t need to hire or educate any additional staff members or that you can reduce the size of your present IT team.
You will also have fewer in-house IT operations because the majority of them will be covered by your SLA, saving you time and money.
Your company can receive a cost analysis from Datalink Networks to determine how much money you would be saving in your own IT department.
What to Look for in an MSP?
We’ve covered some of the characteristics to look for in an outsourcing IT managed services provider throughout this post; let’s go over them again. The perfect MSP should:
- Provide a customizable service model
- Outsourcing IT managed services should be approached collectively.
- Have a strong strategic partnership with the company that provides your solution or the cloud.
- Have a large number of consultants on hand.
- Provide high-end services
- Accommodate different time zones
- Round-the-clock assistance
- Use remote management and monitoring to do preventative maintenance.
- Have a reliable backup and recovery plan.
- Have a dependable point of contact who is solely focused on your company
- Have a secondary contact available and a documented escalation path.
- To deal with compliance difficulties, consult with your legal staff.
You can be sure that your systems are in good hands if your MSP can satisfy all of these requirements, find your reliable and loyal business buddy in the MSP that clicks for you.