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There is no right or wrong answer. Many people refer help desk and service desk to be the same [...]
There is no right or wrong answer. Many people refer help desk and service desk to be the same [...]
You must have heard about scripts used by tele-calling executives and might have pondered over how robotic it sounds. [...]
You must have heard about scripts used by tele-calling executives and might have pondered over how robotic it sounds. [...]
Call centers are the front lines of businesses. They drive customer satisfaction. That’s why organizations that deploy call center [...]
7 Top Outsourcing Mistakes – Here are two ominous statistics if you’re planning to outsource tech support: IT projects [...]
Most companies now realize the importance of Email support outsourcing as these have become an integral part of every [...]