REQUEST
QUOTE
Top Reasons to Consider Cloud Storage for Your Business
There are many people these days that decide to go into business for themselves whether this is on a full-time [...]
How Business Intelligence can Boost Your Digital Marketing
Higher handling time will cost you customer satisfaction & money. The longer you take to assess the problem and [...]
10 Startup Mobile Payment Apps That Can Obliterate Banks
Technology is a double-edged sword for banks. Before the internet, traditional industries made consumption time-consuming, expensive, and sometimes inaccessible. [...]
Facebook Messenger for Businesses: What’s in it for you?
Social networks have evolved rapidly over the last few years. Previously, tools like Myspace were mainly used for messages [...]
10 Best Apps for Companies to Manage Content
Every company is looking to increase its efficiency, productivity, and effectiveness. One common topic that has been in current [...]
5 Software That Call Centers Use for Twitter Support
Call Centers Use for Twitter Support: Most businesses today are striving to improve processes, deliver better services, improve customer [...]
Misunderstanding of Technology = Increased Call Center Costs
Customer resource management requires the ability to obtain and maintain customer relationships. With the necessary hardware upgrade requirements, the [...]
Integrating ACD And CRM: 5 Proven Benefits
Designed to manage the flow of incoming calls and outgoing interactions, modern call center systems integrate an ACD & [...]
How to Integrate Your CRM with Social
Customer resource management has evolved. With all of the Internet tools and big data analytics available, companies are more [...]
Technology & Call Center Services Helps Stay Organized
When a small business tries to run a call center that sometimes run into difficulties. Your company may experience a [...]
Top 6 Pitfalls When Implementing A Quality Monitoring System
Is your quality monitoring system doing what you want? Is it delivering the insights you expect and need? If [...]
6 Questions To Ask Before Installing A Healthcare Cloud Solution
Inbound outsourced call centers are the hearts of many Healthcare Cloud Solution businesses. If you’re a healthcare manager, you [...]