Do you want to be an effective leader?
Most managers do.
But being an effective leader isn’t easy.
To do it, you need to ingrain the right habits for dealing with all levels of people—peers, suppliers, subordinates, and/or superiors.
You also need to ingrain the right habits for dealing with pressure situations. They often require you to react quickly without knowing everything.
Applying effective leadership principles in these situations works. It also boosts the confidence others have in you. That’s a key step in becoming a respected leader.
To achieve this level of leadership, study the 8 habits of effective leaders described below. Practice them until their second nature. They’ll boost your effectiveness in the workplace significantly.
1. Develop A Vision
Work with your associates to develop a vision and a set of goals for your department. If you’re managing an inbound call center that’s been outsourced, work with your service provider to set goals.
Developing a vision and a set of goals gets everyone on the same page. It also gets them all working toward the same vision. Having a vision with goals is a trademark of highly effective leaders.
2. Effective Leader Listen To Others
Effective leaders do more than just shout out commands. They actually listen to what associates say. Listening is an underrated skill that many leaders need to improve.
We’re not talking about just hearing people. We’re talking about really listening to what’s being said—whether or not you agree with the person’s point of view.
3. Effective Leader Inspires And Motivates
This habit goes hand in hand with listening. Find out what people are really looking for in key situations. Then use this information to inspire and motivate.
4. Take Charge With Confidence
Associates expect leaders to take charge—and with confidence. If you’re hesitant, it detracts from your image as a leader. So the next time you have a dicey situation, step up to the plate and take charge with assurance.
But stay professional. Making associates feel inferior never works. To do this, give associates firm, clear instructions while staying approachable. Do this and they’ll respect your decisions.
5. Include Others
Learn to include others not just in a project’s execution, but also in its planning. You’re not a leader when you do things on your own. To get the most from people you need to show confidence in them. It works every time.
6. Effective Leader Takes Risks
Effective leaders take risks. So welcome innovation. Sometimes the best ideas are those that sound the craziest. You’ll never know if you don’t try something.
So keep an open mind to all things. But try these new ideas in ways that won’t have a long-term negative impact on the organization.
7. Lead By Example
Make a real commitment to your cause or project. Associates expect this. That gives them a model to follow. It also inspires loyalty and passion.
Also, be honest when dealing with employees as to why you’re doing something. Make sure you’re doing it for the right reasons.
In the overall scheme of things, a leader must present the truth if she wants to be respected. It also boosts the confidence others have in you.
One person can’t know everything. But a good leader knows this: Learning is essential to professional and personal growth. So try to learn something daily. And let others know you’re open to new experiences.
If you want to be an effective leader, ingrain these 8 habits. Practice them daily. That will earn the respect not only of your associates but also your superiors.
As leading outsourced help desk providers, we bring our proven experience in delivering tech support services to small and medium-sized companies, and we’re ready to put that expertise to work for you. Reach out to our sales team today to request a quote.