Managed IT services refer to any IT-related support managed by an external or outsourcing agency. In the era of IT-enabled services, using managed IT support is standard practice for businesses.
Some of the widely used managed IT support include cloud-based storage, remote monitoring, server maintenance, etc. It also supports and manages your network system, virtual machine, and cybersecurity efforts.
Whether you run a big enterprise or a start-up, IT-managed services can help you with more effortless and productive business practices. Let’s read it out to know how managed IT service can benefit your business.
Your business can avail of a range of advantages from using managed IT services. These are:
1. Cost Efficiency
Hiring a managed IT service provider means you can predict your IT costs and pay a fixed monthly payment. This method will help you to plan a budget for your IT expenses easily. Furthermore, outsourcing IT support costs significantly lower cost than setting up an in-house team.
An on premise IT support team demands quite higher expenses. You need to spend on training, equipment purchases, upgrades, maintenance, etc. Besides, you have to manage your core IT employee turnover.
It needs specialized skill sets to run your IT infrastructure and software applications smoothly. You need to conduct training for your team to develop new skills required for implementing new software.
So, even if you have an in-house team, you can outsource some particular IT tasks. It will ensure your core team focuses on specific goals while the external team manages the additional tasks.
You can choose managed IT services to implement a new program. It will save time and money from spending on training your in-house team each time you introduce a new application.
2. 24/7 Support
A managed IT service team can handle a wide range of IT-related tasks accurately and promptly. As they remotely manage the technology, they can promptly detect and resolve the problems before the users even notice them.
It significantly reduces downtime enabling employees to concentrate on core business purposes. Your outsourced team will work on your IT issues 24/7 in any location. And you will focus on your work with full peace of mind.
You can easily scale up your managed IT services as your business grows. Most service providers offer pay-as-you-go service plans. So you can scale up your managed IT solutions during the most active season and scale down again if needed.
Apart from this, if you outsource your IT needs, you can focus on other more vital tasks that help grow your business. For small and medium-sized businesses, it is a tendency to do everything themselves. And they follow this rule due to limited budget and resources.
However, hiring managed IT service entitles you to concentrate on your core competencies. It helps you work on the growth of your business rather than stressing about your IT requirements.
4. Simple & Flexible Functionality
Supporting work from home culture, managed IT service simplify remote or flexible working setups. The centralized operation of your IT services ensures all employees experience the same face of technology.
Whether your team works in the physical office, from home, or from another location, they will experience the same speed and security as in the office. They can log in and experience the feel of being on-site.
5. Continuous Improvement
With managed IT service, you can ensure advanced technology systems for your business. You will get the benefit of expertise without paying for upgrades or training. Thus your outsourced team supports business functionality and growth.
6. Improved Network Security
Hackers continuously develop new malware and viruses causing businesses to be more vulnerable to the security threat. Managed IT service ensures protected networks from the data center to the remote end-users. They safeguard your network with the best security solution both on-premises and in the cloud.
7. Data Security
With the help of managed IT service, you can maintain your business continuity in case of on-site or off-site events. The disaster recovery service allows your business to continue operating after a disruptive event. Moreover, the data backup system makes all data readily available with minimal impact on the functionality.
8. Compliance with Privacy Measures
Most organizations control huge amounts of electronic data. These include client information, payment details, and employee details. All of these are sensitive data that must be safeguarded from unauthorized access. Any breach of data may invite a penalty and legal hassles for the company.
A managed IT service can ensure your technology systems comply with national and international cyber rules and regulations. So it will protect your business from any breach of regulations.
9. Strategic Planning
Your strategic planning gets an effective approach when integrated with managed IT service process. It will help you make the right predictions and address your business needs before they drive possible disruptions.
10. Cost Saving on IT Infrastructure
One of the most significant business investments is made in the safety, functionality, and effectiveness of your technology system. Managed IT service provides fully organized and sustained IT services that enable businesses to recognize their potential. It covers everything from infrastructure and networking to cyber security and data management, both on the cloud and on premise.
Managed IT services can ease the stress on your in-house IT staff. So your team can concentrate on tasks related to strategic business growth rather than day-to-day functions. It will help them improve your IT infrastructure to enhance productivity. For more information, you can read what are managed IT services?
Frequently Asked Questions
What is a managed IT service?
A Managed IT Services provider refers to a third-party service provider who proactively monitors & manages a customer’s IT infrastructure. The services include maintaining server/network infrastructure, cybersecurity, and end-user systems while sustaining the Service Level Agreement.
What does a managed IT service provider offer?
Managed IT services offer a range of benefits including:
- Help Desk
- On-call remote support with assured response times
- Proactive support
- Routine review of hardware
- Monitoring and maintenance
- User management
- Security and Compliance
- Data backups and disaster recovery service