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How Big Will Be The CRM Market In 2025?
Customer-focused marketing isn’t a new trend. In the 1960s, Lester Wunderman launched the term “customer-centric,” which turned people’s focus from [...]
Compare Freshdesk Vs. Zendesk Vs. Zoho In 2024
Have you ever encountered days when your inbox was flooded with hundreds of unread and unresolved messages? This is common [...]
Zendesk vs HubSpot: Which Is Better?
Started as a way for businesses to provide seamless customer service, customer relationship management software applications have grown to become [...]
8 Tips For Excellent Customer Service To Colleges & Universities
Providing exceptional customer service is crucial for colleges and universities in today’s competitive educational backdrop. With students and their families [...]
Everything You Need To Know About Salesforce CRM
Digitization is all about creating a workspace where you can automate most of your mundane management operations. The most crucial [...]
Compare Zoho Vs. HubSpot: Features And Pricing
Whether you're embarking on your CRM journey or seeking a more advanced solution, the choice of customer relationship management software [...]
Customer Service In The Digital Age: Prioritizing Data Security
Every form of interaction you make with a customer is important. Digital technology has increased opportunities to get in touch [...]
Top 10 Best CRM Software In 2024
The days when you would use email, spreadsheet, and pen-and-paper-based solutions to store customer profiles are long gone. Today, you [...]
Slack Vs. Zoho Connect: Communication Comparison In 2024
Effective management and a streamlined workflow require excellent collaboration between your internal and external teams. You need a system that [...]
Zendesk vs Freshdesk: Which Is Better In 2024
Picture this - you open your email, and it’s flooded with hundreds of customer queries. Each query seems urgent, and [...]
16 Practical IT Support Strategies That Saves Money
With judicious planning, IT support can morph from a financial black hole into a beacon of savings. Consider cloud server [...]
10 Ways To Improve Customer Service In Higher Education
Research shows that customer service in higher education institutes (universities and colleges) is not optimal. Many institutions focus on bureaucracy [...]