“Culture eats strategy for breakfast.” It’s an old saying. But it’s all too true. A company’s culture can derail strategy […]
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The World Lost $338 Billion – You Included
Ever wondered just how much the world lost due to poor customer service? A lot !! Probably more than you think. […]
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How To Partner Like The Fortune 500 – 7 Secrets
How To Partner Like The Fortune 500 – 7 Secrets — There’s no leeway for failing in business. That’s because […]
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7 Tips For Improving Customer Experience
Wondering how to take on the task of improving customer experience to the next level? It’s a question many managers […]
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