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Zendesk vs ServiceNow Compared 2023
Customer service is one of the main building blocks of businesses today. Customers highly value companies that provide them with [...]
Zendesk vs ManageEngine Compared 2023
Customer service is an integral part of all businesses today. With abundant choices and rising customer expectations, you should employ [...]
11 Practical Ways To Provide Better Customer Service By Phone
Your customers deserve excellent service, and providing support over the phone is a great way to deliver it to them. [...]
8 Tips For Help Desk Staff To Turn Customer Complaints Into A Lead
Businesses grow based on the acceptability of products and services. With more customers turning to your business, a brand develops. [...]
What Are The Benefits Of Remote IT Support Services?
A remote IT technician needs the help of networking and the internet to access a problematic device from their computer. [...]
Help Desk Ticket Response Time : 10 Ways To Reduce It
Azita Marine was facing some issues related to its help desk response time. The average response time for customer tickets [...]
6 Common IT Help Desk Problems And Their Solutions
Organizations today rely on a combination of programs, apps, and software to conduct business. These IT programs could be from [...]
What Are Effective Customer Service Strategies?
Customer service is integral to all businesses, big or small. This is because today, customers consider after-sales experience to be [...]
5 Important KPIs And Metrics For A Great Customer Experience
Improving KPIs and Metrics for Customer Experience helps client-business relationships. These metrics improve operations & customer success.
How To Provide A Memorable Customer Experience
You must have heard about scripts used by tele-calling executives and might have pondered over how robotic it sounds. [...]
Examples of Great Customer Service
You must have heard about scripts used by tele-calling executives and might have pondered over how robotic it sounds. [...]
Importance of Customer Service
You must have heard about scripts used by tele-calling executives and might have pondered over how robotic it sounds. [...]