Blog

Nancy Pais

To Offshore Or Not To Offshore Is The Big Question

Well, if you have crossed this "Hamletian dilemma" and have decided to go straight ahead to offshoring then India is [...]

Nancy Pais

Well, the quintessential call center is our good old' inbound call center - where customers literally call in to "say" [...]

Nancy Pais

80% of callers to a Call Center are irate. The other 20% call to seek information and can be [...]

Nancy Pais

For most of the clients sitting far away in the US and UK; call centers in India still represent [...]

Nancy Pais

Some of the most established names in the medical health arena in the US and UK have established their medical [...]